Created vs resolved

Created vs resolved

Report Usage

This report comes in the form of a line chart report. It represents a created issues trend and resolved issues trend for the chosen current period. On the Y-axis user can see the number of issues. On the X-axis user can see the Start and End date.

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Specific functionality:

  • On the report card, we can additionally add the Unresolved trend line. It shows the trend between created and resolved tasks.

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Specific functionality:

  • On the report card, we can additionally add the Unresolved trend line. It shows the trend between created and resolved tasks.

  • Labels can be added and removed. While they are added the user can see the number of tasks created or resolved at a certain period.

  • When hovering the label tooltip appears. It shows the selected date, and ratio of created issues to resolved issues on this day and by this day.

  • Under the name of the report, the user can see the number of Issues created and Issues resolved for chosen days.

  • To review all tickets Created or Resolved on a certain date, open a sub-table by clicking on a label. For full guidance on how to work with subtables, see the Working with Subtables .

If the labels are positioned one above the other, clicking on them will display a pop-up with options.

Setting up a report

The report has 4 tabs of configurations: Data source, Parameters, Display, Description.

Data source

This report supports filtering issues by Basic Source, Saved Filter, or JQL query. For full guidance on how to configure your data source and , see the Data Source & Report Description

Specific Report Parameters

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Period determines the time unit by which the data will be grouped and shown as labels on the line. The default value for this field is Days.

Display

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In this tab, the user can enable/disable the function to show the unresolved trend line by using the Show unresolved trend toggle.

The Show Label toggle enables or disables the dots that indicate selected period values. When disabled, only the line is displayed, but labels will still appear on hover. By default, it is enabled.

Report Use Cases

✅ Evaluate if the team is delivering features as fast as new ones are requested or scoped.

✅ Show how quickly bugs are being addressed over time.