Report Usage

This report comes in the form of a bar chart report. It shows the total time it took each user to change the status of an issue from one to another. On the Y-axis user can see the number of hours and on the X-axis the user can see user names, who have transitioned the tasks within the selected period.

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Specific functionality:

• At the top of the report card, we have a date bar swap. It allows user to quickly change the represented time frame.

• The report can show the average line in case if user switches it on. It will show the average trend of time spent on resolution tasks between selected users.

• While hovering the user bar, a tooltip appears. It shows the amount of issues, average hour to resolution, and hours above average.

• Color identification of meaning is also intended. Values ​​that are above or below the average have different colors.

• Next to the date bar swap, there is a dropdown selector for quickly changing the selected period in the report. Changes made using this selector are temporary and do not affect the report's saved configuration.

• By clicking on a Jira user bar subtable will be opened. It shows the list of issues assigned to this Jira user that meet selected configurations. Additionally, the user can see the total number of issues for this Jira user within selected configurations.

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Formula

Σ Time spent in each status from the selected start status / Amount of issues.

Setting up a report

The report has 5 tabs of configurations: Data source, Parameters, Display, Subtable, Description.

Data source

Configure and manage the source of data for generating reports.

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The project field lets the user choose from which project issues will come from. By default, it is set as a project where the app was opened.

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The saved filter field lets the user filter issues by existing filters.

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The JQL field lets user filter issues by using JQL requests. The report uses Atlassian’s JQL component so it has syntax checking and auto-complete implemented. When the user finishes inserting the JQL the user can validate the JQL using the button underneath the input. Number of issues is clickable. By clicking, the user is redirected to the page with a list of issues in the Jira project.

Parameters

Allow users to tailor the report to their specific needs and preferences.

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Countdown statuses selects the starting status for count. The options are all available statuses in current Jira site.

Period lets user select the time unit to customize the displayed data.

Display

Manage the visual appearance and presentation of the report, including the visibility of specific elements and the formatting of data.

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Show average toggle lets the user show the average line or not.

The average value counts as the sum of average time to resolution of all Jira users divided by a number of Jira users. It allows comparing the average time indicators within selected Jira users.

Subtable

This tab lets user manage the display of columns in a subtable by adding, removing, or rearranging them.

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Columns lets user manage the display of columns in the table of the report by adding, removing, or rearranging them.

Custom fields let users add any field from Jira to the list of columns of the report table.

Description

It serves as a space where users can provide context, explanations, and additional information about the report.

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Description lets user add any additional information no more than 500 characters about the created report.
The description will be presented directly on the report card (in case of its presence).