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Report Usage

This report comes in the form of bar chart report. It shows the total time it took each user to change the status of an issue from one to another. On the Y-axis user can see the number of hours and on the X-axis the user can see user names, who have transitioned the tasks within selected period.

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Specific functionality:

  • At the top of the report card we have date bar swap. It allows user to quickly change the represented time frame.

  • Report can show the average line in case if user switched it on. It will show the average trend of time spent on resolution tasks between selected users.

  • While hovering the user bar, tooltip appears. It shows amount of issues, average hour to resolution and hours above average.

  • Color identification of meaning is also intended. Values ​​that are above or below the average have different colors.

  • By clicking on a Jira user bar sub-table will be opened. It shows the list of issues assigned to this Jira user and that meets selected configurations. Additionally user can see the total number of issues for this Jira user within selected configurations.

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Formula

Σ Time spent in each status from the selected start status / Amount of issues.

Setting up a report

Report has 5 tabs of configurations: Data source, Parameters, Display, Sub-table, Description.

Data source

Configure and manage the source of data for generating reports.

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Parameters

Allow users to tailor the report to their specific needs and preferences.

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“Period“ let user select the time unit to customize the displayed data.

“Users to display“ let user select specific Jira users from the list to display their data in the report. In this list we can only see users who match setted configurations. If anyone was not specified, than all Jira users from the list will be included.

“Countdown statuses“ sets the starting point for the counting of time spent in each status.

Display

Manage the visual appearance and presentation of the report, including the visibility of specific elements and the formatting of data.

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The average value counts as sum of averege time to resolution of all Jira users devided by number of Jira users. It gives an opportunity to compare the average time indicators within selected Jira users.

Sub-table

This tab let user manage the display of columns in a sub-table by adding, removing, or rearranging them.

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“Columns“ let user manage the display of columns in the table of the report by adding, removing, or rearranging them.

“Custom fields“ let users add any field from Jira to the list of columns of the report table.

Description

Serves as a space where users can provide context, explanations, and additional information about the report.

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Description let user add any additional information less than 500 characters about created report.
The description will be presented directly on the report card (in case of its presence).

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