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Since Jira provides wide opportunities for various types of teams across various industries, our team clearly understands the need to track different indicators for each of them. This document serves as a comprehensive guide to Project Hub, focusing on its application across distinct teams and industries.

Development Teams

The purpose of using management tools for such teams is to facilitate project management, collaboration, and progress tracking. The main factor that differentiates those teams is the management methodology. So here is a list of reports that can be used for development teams considering the methodology they use.

SCRUM team

Workload per sprint

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Enables the team to redistribute tasks more evenly, ensuring that no team member is overloaded while others have idle capacity. By tracking the workload of Jira users over the course of the sprint, the team can monitor progress and ensure that tasks are being completed on time.

Burndown chart

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Enable team members to see how closely they are tracking toward the planned goals. This alignment is crucial for ensuring that the team stays on course and is meeting its objectives within the set timeframe. This also allows the team to observe trends and patterns in their work completion.

Kanban team

Average time to resolution

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This report shows the average time it took each user to change the status of an issue. For Kanban teams, this can offer insights into the time it takes for work items to progress through different stages of the workflow. ATR provides insights into the cycle time of individual status changes. Kanban teams can use this information to understand how quickly issues move through various stages of the workflow. This data is crucial for identifying areas where cycle time can be reduced, contributing to faster delivery.

Rollup

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The structured hierarchy provides a clear and organized view of the global work items. Team members can easily understand how different tasks are related and how they contribute to higher-level objectives. This breakdown aids in understanding the scope of work and the detailed tasks required to complete larger initiatives.

Project Management Teams

Release progress

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The bar chart report representing progress by versions is beneficial for project managers to track and visualize the progress of tasks related to specific versions or releases. This helps in monitoring left tasks and planning for project releases. Having a clear understanding of the remaining scope allows for providing release timelines.

Created vs resolved

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The line chart report depicting trends in created and resolved issues over a chosen period provides insights into the overall health of the project. Project managers can use this information to assess team efficiency and manage workload.

Burndown chart

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The line chart report providing a snapshot of the team's progress in completing planned work is essential for project managers. It helps in tracking progress against set goals and ensures that the team is on target to achieve project milestones.

In addition, the report provides a ready-made conclusion about the status of the project, which allows you to take the necessary measures in time to normalize delays or prevent them.

Workload per sprint

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Such a report can help teams with an established SCRUM methodology. It represents the workload of Jira users for a chosen sprint and provides project managers with insights into team capacity and workload distribution. This aids in resource allocation and sprint planning.

Timesheet

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Providing a comprehensive overview of worklogs associated with issues within a selected date range is useful for project managers to track and manage time-related data efficiently.

Top performers

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Showing the number of issues resolved by each user within a selected period can assist project managers in recognizing team members' contributions and evaluating individual performance. Can help in calculating KPI, which takes into account the number of solved issues for each user.

Issues list

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Offering a comprehensive overview of issues within selected configurations is a valuable tool for project managers to filter and review issues conveniently. It aids in prioritization and decision-making.

Product Management Teams

Release progress

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Helps product managers track progress by versions or releases. It provides a visual representation of the distribution of tasks related to a specific version by their status (To do, In progress, Done). This is valuable for managing releases, setting priorities, and ensuring that development aligns with product goals.

Issue calendar

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Provides a visual representation of all issues on a calendar, helping product managers to understand the project timeline, plan releases, and coordinate activities. It's useful for scheduling and ensuring that product development aligns with broader timelines and goals.

Created vs resolved

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Provides insight into the created and resolved issues trend over a chosen period. This report is beneficial for product managers to understand the overall health of the project, identify trends, and gauge the team's efficiency in issue resolution.

Burndown chart

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Provides a snapshot of the team's progress in completing planned work and achieving goals. This is essential for product managers to track project timelines, identify deviations, and ensure that the team is on track to meet project milestones.

In addition, the report provides a status of the project, which represents a conclusion about the project’s condition.

Marketing Teams

Pie chart

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This can be beneficial to categorize and analyze issues related to different aspects of marketing campaigns, such as content creation, social media management, or event planning.

Release progress

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Allowing Marketing Teams to track and analyze the completion status of tasks related to specific marketing campaigns or projects. Versions can represent different marketing milestones or campaign releases.

Top performers

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This can help recognize team members who are effectively closing tasks related to marketing projects or campaigns. Can help in calculating KPI, which takes into account the number of solved issues for each user.

Timesheet

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Track the time invested in different marketing activities, providing insights into resource allocation and project efficiency.

Issues list

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Can be used to filter and view marketing-related tasks in one place, aiding in organization and prioritization.

Sales Teams

Top performers

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This can be useful for recognizing and rewarding high-performing individuals within the Sales Team, encouraging healthy competition, and identifying areas for improvement.

Issue calendar

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Offers a visual representation of all issues, including created and resolved ones. Sales Teams can use this to view the timeline of contract-related activities, plan future actions, and identify patterns in their workflow.

Rollup

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This could be beneficial for Sales Teams managing complex projects or sales campaigns, where tasks can be broken down into hierarchical components.

Finance Teams

Time spent

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Helps with understanding the labor costs associated with specific tasks or projects. Identifying trends in time spent can help in future budgeting and resource allocation.

Average time to resolution

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Understanding how much time is typically spent on issue resolution aids in resource planning and cost projections. It helps in identifying bottlenecks or areas that may require additional resources or process improvements.

Estimation Accuracy

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Evaluate the accuracy of work estimates provided by team members, aiding in project budgeting. Analysis of estimation accuracy helps in refining future project plans and ensuring realistic budget allocations. It provides insights into the effectiveness of cost forecasting within projects.

Quality Assurance

Top performers

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Can help in recognizing and appreciating team members who have resolved a significant number of issues within the selected period, promoting a culture of excellence.

Pie chart

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This report can help QA teams identify issues related to specific setting configurations. It allows them to focus on areas where configurations might be impacting the quality of the software.

Created vs resolved

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This report, showing trends in created and resolved issues, can help QA teams monitor the overall health of the project. A decreasing trend in created issues and an increasing trend in resolved issues may indicate successful QA efforts.

 

Customer support

Issues list

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Can use this to filter and view issues related to customer inquiries or reported problems.

Average time to resolution

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This can be valuable for analyzing the efficiency of support agents in resolving issues.

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