Card report
Report Usage
This card report offers a clear summary of key metrics, allowing users to quickly assess performance and spot issues without digging through complex charts or tables.
Specific functionality:
Single cards can display a customized data source and a status threshold (e.g., OK, Problem, Warning), providing a visual cue to highlight potential issues or positive trends and enabling faster decision-making.
Expandable cards offer deeper data analysis by breaking down statistics (e.g., by assignee). Users can reveal full details by clicking the top-right button on each card.
By clicking any card the user is able to open a table with its detailed issue view. For full guidance on how to work with subtables, see the Working with Subtables.
Setting up a report
The report has 4 tabs of configurations: Data source, Parameters, Subtable, Description.
Data source & Description
This report supports filtering issues by Basic Source, Saved Filter, or JQL query. For full guidance on how to configure your data source and , see the Data Source & Report Description.
Specific Report Parameters
Metric - defines the type of data from Jira issues that should be used for calculation. The options include available fields in the current Jira instance.
Card name – the title given to a metric inside the report. (This parameter is required and must stay within the 100-character limit)
Calculation method – defines how the metric value is calculated. Options include count, sum, and average.
Statistic type – defines a category or classification for organizing and presenting project-related data.
Warning threshold – sets the value that will trigger a warning or problem status when the calculated value exceeds it. (This parameter is disabled if a statistic type is selected.)
Problem threshold – sets the value that will trigger a problem status when the calculated value exceeds it. (This parameter is disabled if a statistic type is selected.)
If the calculated value exceeds neither the warning nor the problem threshold, the status will be ‘OK’.
When Custom Data Source is specified for the card, it will override the regular data source.
Report Use Cases
✅ Display how many SLA breaches occurred today, triggering alerts if thresholds are exceeded.
✅ Highlight the number of unresolved critical bugs.
✅ Reflect the number of unresolved tickets in an upcoming release.